Have you ever been in a project meeting where something is going south? Not only that, but you have 50 or more people all waiting to hear about it? I think it is safe to say that we have all been there. Let’s take it a step further. Let’s say that every person in this meeting represented a different aspect of the project and so they are trying to push their agenda, all while and everyone else is trying to prove to the rest of the group that they are the most talented and therefore, the savior of the project. The problem, of course, is that after 60 minutes of debate and shifts between different agendas, everyone simply leaves the meeting without any solution at all.
With XOIT, we are not an exception to the above scenario, but we are addressing this problem in a different way. When this situation starts to arise, before it gets too deep, we simply agree to set up a new sub-group within the project, define its purpose, and then let the main group (in this case, the project) to nominate a lead to this sub-group. Once selected, the lead can define which roles are needed as well as who is going to fill them. When the sub-group is set, all members not only know that they are accountable for the success of its success, but they are also aware that they have full autonomy and authority to run their group.
Lately we encountered two performance issues. One was related to networking latency; the other, reporting. In both examples we created two sub-groups and waited for the results. While the network latency group managed to decrease network latency from seconds to milliseconds, their main success was that they found a basic issue in our private cloud definition, and suggested a fix that will impact all current solutions running on this platform.
As for the reporting group, they managed to reduce the time to run some reports from 40 min to 4-6 second.
Both success stories are examples of how self-managed teams created solutions that would have been very difficult to achieve in a classical hierarchal or command and control environment.